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DLT tape re-certification program!
Viatek now offers re-certification of DLT tapes.
Type III, IIIXT and IV

Why re-certify these tapes ?
What is tape re-certification?
What about the security of my data on these tapes?
What services are available?
Why Viatek?

Why re-certify?
The short answer is to save money. As you know DLT tapes are expensive. In order to insure the highest quality of recording, many companies do not reuse these tapes, those that do reuse DLT tapes will generally place some limit on the number of times they will use a tape before they retire the tape and replace it with a new one. This process has been the norm with all types of tape drives for over 30 years. DLT tapes, like any other tape, can and do deteriorate somewhat with continuous re-use. Over time the error rates will slowly increase. Part of this is due to the fact that there is no erase head on the drive, which means that the tape is being continuously overwritten instead of erased. While the drive has tremendous error correction capabilities, and while the increasing error rate will almost never place the data integrity at risk, the increasing use of the error correction capabilities can and does slow down the drive performance and the data transfer rate. Thus, the user must continuously purchase new tapes, adding to the ongoing operational expense of the system. If they elect to use re-certified tapes in place of new tapes, the user is able to achieve significant cost savings. Remember cost savings go straight to the bottom line and increase profits.

What is tape re-certification?
The process we use can be broken down to four basic steps:

1.) Inspection
All tapes are physically inspected to insure that there is no damage to the tape, the tape leader, or the tape cartridge. Then the full length of the tape is inspected. If there is damage, the tape will not be re-certified. This re-certification program is not offered as a 100% yield program.
2.) Deep De-gaussing
Prior to the tape being placed into a tape drive, any data on the tape is thoroughly destroyed to effectively remove any and all recoverable information. This insures the security of the user's data.
3.) Cleaning/Re-tensioning
The tape is then burnished/cleaned to remove any dirt or loose oxide. During this process the tape is re-tensioned within the cartridge to it's optimal tension packing.
4.) Error checking

Data is written to the tape and the raw error rates (rates before error correction by the drive) are monitored to insure the quality of the performance of the tape, and the acceptance standards used are higher than the original OEM standards for new drive performance. This monitoring is of the raw error rate, not the error rate reported through the SCSI bus. The raw error rate can be as much as 1,000 times higher than the rate reported over the SCSI bus. The tape is thus re-certified and sent back to the customer. The tapes will be recognized and treated by the drive as a totally blank, new tape.

What about the security of your data on the tapes?
Confidentiality/non-disclosure agreements can be signed, and have been done for other customers. In addition, the process is set up so that the data is removed from the tapes prior to ever going into a drive. This eliminates the opportunity to "read" any data the tapes might hold. Each tape cartridge has two separate and unique "serial numbers" which are printed on the bottom of the tape cartridge. All tapes are tracked by the manufacturer's serial numbers throughout the process to insure that the customer gets back the same tapes once they have been re-certified. (We encourage the customer to also track these tapes by the serial number for their own security purposes.) All tapes are then marked with a sticker showing "Date Re-Certified" or "Bad Tape". All tapes are returned to the customer, whether they are successfully re-certified or not, to further insure the security of the customer's data.

What additional services are available?
Viatek offers a complete line of service options for the DLT tape drives. These services include HGA (Head Guide Assy.) repair, read/write head repair, PCB repair, and whole unit repair. With whole unit repair we offer the option of returning your drive back to manufacturers specifications. This "re-certification" of your drive, after repair, will allow the drive to work as a brand new unit, thus increasing the transfer rates of older drives and decreasing the time needed to read and write data to the unit.

Why Viatek, Inc.?
Some may ask how we can do what others have failed to be able to accomplish in this area. Frankly, this product is a result of an internal need spawned from our OEM contract to repair the DLT heads themselves. There are 3 major areas of concern. (read/write head, tape condition and drive unit) By controlling two of these we can insure our success in accurately repairing the third. Therefore we have perfected all these aspects and are now able to provide a service that we feel is desperately needed in the industry.


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5601 Arnold Rd, Suite 102
Dublin, CA 94568
Phone: (925) 479-7800
Fax: (925) 479-7810


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