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Products and Services > Maintenance > Tailored Service Level
 
Tailored Service Level Agreements
There is nothing "cookie cutter" about our approach to providing on site service. Viatek's Suite of service level offerings are designed to custom fit each of our customers unique requirements. Our Solution Engineers are hand picked, seasoned veterans who understand the complexities and challenges of running an IT departments. These professionals take the time and have the experience to help you develop a service solution that is "the definitive solution" for your company's specific needs. At Viatek, we provide the right solution at the right price!

• 2 hour, 4 hour and next day response

• 24, 16, 12, or 8 hour coverage

• Depot Repair

• Spare Parts only coverage

• Labor only coverage

• Time and Material per call services

• Self maintenance programs

• Guaranteed service levels


Corporate Headquarters
5601 Arnold Rd, Suite 102
Dublin, CA 94568
Phone: (925) 479-7800
Fax: (925) 479-7810


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